Privacy and Cookie Policy

Castellate.com is a website run by Castellate Consulting Ltd. This privacy policy will explain how we use the personal data we collect from you when you use our website.

Topics:

What data do we collect?

Our organisation collects the following personal information: IP Address, and any names, email addresses, and messages you may send via our contact form, email address, or social media.

How do we collect your data?

When you view or access our website our hosting provider maintains an access log. That access log typically contains information about your request and our response. Such information includes your IP address, the time of your request, the page you requested, the user-agent of the browser, and the response code we sent. An example entry from our access logs is shown below:

66.249.65.82 - - [02/Jun/2017:08:43:58 +0200] "GET /about-the-blog// HTTP/1.1" 200 3276 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"

We do not run any client-side third-party analytics, nor show any advertisements on our website. The website is entirely static, and does not have a backend database storing profiles or providing logins or sessions. We do not collect any other information, nor attempt to link an IP address to a user.

If you choose to email us directly or send a message through our contact form we will collect the information you provide. In the case of the contact form this will include the provided: name, email address and message contents. You are not required to provide your full name, and are free to use a pseudonym if you wish. The contents of the contact form is emailed to us from our server and therefore has the same level of security as a standard email.

How will we use and store your data?

We collect server logs so that we can maintain and secure our web server. Server logs are kept for a period of 1 month before they are automatically deleted.
Aggregate statistics from the logs are created every 24 hours and kept for the purposes of analysing website performance and access. Those logs do not identify individual users, showing only aggregate statistics, for example, total page views or visitors in a particular time period.
We do not share any information with third-parties.

If you contact us via our website or via email we will use the information provided in order to process and respond to your query only. We will not use such information for marketing, nor share it with any third-parties without your permission. Copies of emails will be kept as long as is necessary to process the query and subsequently archived as necessary for business records.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request our organisation for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that our organisation correct any information you believe is inaccurate. You also have the right to request our organisation to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that our organisation erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that our organisation restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our organisation’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that our organisation transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: website@castellate.com

What are cookies?

Cookies are text files placed on your computer to record user preferences, facilitate authentication, and track users.
We do not use cookies on our website, nor do we embed resources hosted externally to our own web server.
For further information on cookies and how to protect yourself from them, visit the ICO cookie guidance page.

How do we use cookies?

We do not use cookies on our website.

How to manage cookies

You can set your browser not to accept cookies (which we recommend wherever possible), the ICO cookie guidance page contains more information and links to instructions on how to manage cookies within your browser.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, if you click on a link to another website you should read their privacy policy.

Changes to our privacy policy

Our organisation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28th September 2021.

How to contact us

If you have any questions about our organisations privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: website@castellate.com